Shenzhen & Hong Kong Cross-Border Errand & Hand-Carry Service

The “One Hour” Distance That Feels Like a Week.

Shenzhen and Hong Kong are neighbors, but moving items between them is complicated due to customs, borders, and different legal systems.

Using FedEx or SF Express can take 3-5 days due to customs clearance queues. They also reject many items like lithium batteries, liquids, or medicines. Zerrand bridges this gap with our physical “Hand-Carry” service.

Scenario 1: The “Hand-Carry” for Electronics & Batteries

Need to send a laptop, a camera lens, or a phone sample from Shenzhen to a client in Hong Kong (or vice versa)?

• The Problem: Couriers classify these as “Dangerous Goods” or require complex paperwork.
• Our Solution: Our staff physically carries the item across the border via the subway/train. It is fast, safe, and 100% legal for personal items or samples.

Scenario 2: Urgent Documents & Contracts

Did you forget a contract that needs a wet signature today? Or a passport/ID card left at a hotel?

• We pick it up in Shenzhen (Futian/Nanshan/Luohu) and deliver it to Central Hong Kong (or HK Airport) within hours.
• Real-time location sharing via WhatsApp so you know exactly where your important document is.

Scenario 3: Hong Kong Warehouse Pickup -> Shenzhen Delivery

Many international sellers ship to Hong Kong because it is a tax-free port. But you are in Shenzhen.

We can go to the Hong Kong warehouse (FedEx/DHL hub, or a private address), pick up your package, clear customs (declaring taxes if necessary), and bring it to your doorstep in Shenzhen.

Scenario 4: Cross-Border Moving Assistance

Moving from Shenzhen to Hong Kong? We are not a big moving truck company, but we help with the “Essentials”:

• Moving pets (consultation required).
• Transporting suitcases or valuable equipment that you don’t trust with a cargo van.
• Helping you navigate the border if you have too much luggage.

Important: Customs & Compliance

We are a professional service, not smugglers.

• We do not transport prohibited items (drugs, weapons, contraband).
• We will assist you in declaring items to China/HK Customs if the value exceeds the duty-free limit.
• Transparency is key: We check the contents of every package before crossing the border.