Shenzhen Package Receiving & Forwarding

Are You Facing These Cross-Border Receiving Problems?

• In Hong Kong/Macau? You shop on Taobao/JD frequently, but shipping to HK is expensive. Do you wish you had a Shenzhen receiving address to pick up items yourself when you cross the border?
• In Taiwan? You’ve bought multiple items from different platforms (Taobao, Pinduoduo, 1688) and need someone to consolidate (repack) them in Shenzhen, then forward them to Taiwan in one shipment?
• Not in Shenzhen? Your package (including large items) has arrived in Shenzhen, but you haven’t. Need short-term storage for a few days?
• Urgent Needs? An urgent parcel is arriving in Shenzhen. Need it received and immediately forwarded via SF Express to HK/Macau, or handed to a SZ-HK runner for same-day “human-flesh” delivery?

Zerrand offers a one-stop “Shenzhen Package Receiving” service, designed specifically to solve the receiving pain points for HK/Macau/Taiwan residents who are “not in Shenzhen.”

Shenzhen Package Receiving Solutions for HK/Macau/Taiwan

We offer highly flexible services based on your unique needs.

1. Plan A: [Receive + Store] (Ideal for HK/Macau Clients)

This is your “private warehouse” in Shenzhen, designed for frequent cross-border visitors.

• Service: Use our address as your “Shenzhen receiving point” for any e-commerce platform.
• Process: We sign for all your packages -> Securely check them in -> Centralize and store them.
• Follow-up: You can check your package status via WeChat anytime and pick up all your items at once when you visit Shenzhen (e.g., on the weekend).

2. Plan B: [Receive + Consolidate + Forward] (Ideal for Taiwan/Overseas Clients)

This service is for clients who need package consolidation (Hé Bāxiāng).

• Service: We receive all your orders from various platforms (Taobao, JD, Pinduoduo, etc.).
• Process: Wait for all your packages to arrive -> Unpack, inspect (optional), and consolidate (remove excess packaging to reduce volume) -> Repack and weigh.
• Follow-up: We help you forward to a Taiwan consolidator (Jí Yùn), ship via SF Express (collect) to HK/Macau/Taiwan, or use your designated logistics provider.

3. Plan C: [Receive + Immediate Forwarding] (Ideal for Urgent Needs)

This is for time-sensitive requests.

• Service: We receive your urgent package or important document.
• Process: Notify you immediately upon arrival and follow your instructions.
• Follow-up: Immediately forward via SF Express (collect) or transfer to a SZ-HK cross-border runner for same-day delivery to Hong Kong.

What Kinds of Parcels Can We Receive?

• E-commerce Packages: From Taobao, JD.com, Pinduoduo, Douyin, etc.
• Large/Special Items: Such as furniture or equipment (Please communicate in advance; extra storage fees may apply).
• Documents/Letters: Important mail, contracts, etc. (See our “Document Signing” service for security details).
• Consolidation Cargo: Goods destined for consolidated shipping to Taiwan or overseas.

Why Choose Zerrand as Your Shenzhen Receiving Point?

Feature	Zerrand Dedicated Service	Traditional Consolidator / Cainiao
Audience	HK/Macau/Taiwan Residents (Dedicated CS)	General Public (Standardized process)
Flexibility	Extremely High. Store, ship, self-pickup, or transfer.	Low. Single-function (usually just store or ship).
Consolidation	Professional. Can carefully unpack and repack.	Limited or not supported.
Storage Period	Flexible. Short-term (days) to long-term (weeks).	Short. Usually 3-5 days, high fees after.
Forwarding	Diverse. SF / Consolidator / SZ-HK Runner / Self-Pickup.	Fixed channels.

Service Process (How It Works)

1. Contact Us: Add us on WeChat (recommended) or contact us via the website to get your exclusive receiving address and client code.
2. Shop Online: When you shop, use our receiving address as your shipping address.
3. Package Check-in: When your package arrives, we check the client code and notify you (with photos, optional).
4. Give Instructions: You tell us via WeChat what to do next (“Keep holding,” “Pack everything and send to Taiwan,” “I’ll pick up this weekend”).
5. Execute Task: We follow your instructions to pack, ship, or hold for your arrival.

Frequently Asked Questions (FAQ)

Q: Where is your receiving address in Shenzhen? Is it convenient for self-pickup?

A: Our location is in [Bao’an Center], making it very convenient for Hong Kong clients to pick up after crossing the border.

Q: How long is the free storage period?

A: We offer 7 days of free storage for all packages, which is enough time for all your orders to arrive. A small fee applies after the free period.

Q: I bought things from different platforms (Taobao, JD, Pinduoduo). Can you consolidate them?

A: Absolutely. This is our core service. We will wait for all your packages to show “Delivered,” then unpack, consolidate, and re-weigh them according to your instructions to save you the most on shipping fees.