Accompanying Translator / Market Guide

Are You Facing These “Landing in Shenzhen” Problems?

Are you a Hong Kong, Macau, Taiwan, or foreign visitor about to arrive in Shenzhen?

• [PAYMENT BARRIER] The biggest pain point! You have no Mainland phone number or bank card, so you can’t use WeChat Pay or Alipay? This makes taxis, restaurants, and shopping impossible?
• [LANGUAGE BARRIER] Your Mandarin isn’t strong, or you need a professional Business English translator for client meetings or expos?
• [MARKET CONFUSION] Want to explore Huaqiangbei Electronics Market, Dongmen Clothing City, Qianhai Free Trade Zone, jewelry wholesale markets, etc, but fear scams and need a market guide who knows the scene?
• [BUREAUCRACY] Need to visit a government office, bank, or utility, but you’re unfamiliar with the process and need assistance?
• [NEW VISITOR] First time in Shenzhen, unfamiliar with the city, and need a reliable local guide (Di Pei)?

Zerrand’s “Accompanying Translator / Market Guide” service is more than just translation. We are your “All-in-One Business Assistant” and “Local Guide,” specializing in solving every barrier you face when landing in Shenzhen.

Our “All-in-One Local Guide” Service Details

We provide customized services based on your core needs:

1. [CORE] Proxy-Pay / Proxy-Purchase Service

This is the biggest pain point we solve for our HK/Macau/TW and foreign clients.

• Service: Our local assistant will accompany you throughout your trip.
• How it Works:
  • Proxy-Pay: Whether you’re taking a taxi, ordering at a restaurant, or shopping, our assistant will pay on your behalf using their own WeChat Pay or Alipay. You settle with us later (cash, FPS, etc.).
  • Proxy-Purchase: We help you buy tickets, high-speed rail, or any product/service you need.
  • Proxy-Task: We assist with any task that requires a local phone number or payment.

2. Professional Accompanying Translator (Business / English)

• Service: Fluent accompanying translation in English, Cantonese, and Mandarin.
• Use Cases:
  • Business negotiations, client meetings
  • Expo accompaniment, product introductions
  • Appointments at banks, government offices, or hospitals

3. Shenzhen Market Guide (Huaqiangbei Electronics Market, Dongmen Clothing City, Qianhai Free Trade Zone, etc.)

• Service: We are your “living map” for Shenzhen’s major markets.
• Use Cases:
  • Huaqiangbei Electronics Market: Help you find specific stalls, avoid scams, and assist with price inquiry (can be combined with our “Price Inquiry” service).
  • Garment/Jewelry/Toy Markets: We know the sourcing rules and can take you to the source.
  • City Tour: Act as your “local guide” to see the city.

4. Task Escort / Business Assistant

• Service: Act as your “temporary assistant” in Shenzhen.
• Use Cases:
  • Accompany you to open a bank account or get a SIM card.
  • Accompany you to a government office to submit documents (can be combined with our “Doc Submission” service).
  • Plan your itinerary and handle logistics for first-time visitors.

Why Choose Zerrand’s Accompanying Service?

Service Process (How It Works)

1. [Book in Advance] The best time to find us is on Google before you travel. Contact us via WeChat/Email.
2. Describe Needs: Tell us your itinerary and main needs (Translation? Market guide? Urgent proxy-payment help?).
3. Confirm Plan & Quote: We will provide a quote based on your needs (usually by the hour or day).
4. Meet in Shenzhen: Our “local guide” will meet you at your hotel, port, or a designated MTR station.
5. Execute & Settle: We accompany you, solve all your problems, and settle the service fee and any proxy-paid amounts at the end.

Frequently Asked Questions (FAQ)

Q: Are you a professional translation company?

A: We are a professional errand and assistant company. Our strength is problem-solving and accompanying translation. If you need certified legal document translation, we are not the right fit. If you need someone who “speaks English, knows the market, and can pay for you,” we are the perfect choice.

QQ: How does the “Proxy-Pay” service work and how do I settle?

A: Small proxy-payments (like for taxis or meals) are generally included. You just pay back the amount spent. For large proxy-purchases, a small service fee may apply. You can settle with us in RMB cash, or via WeChat HK / Alipay HK / FPS (please confirm with customer service).

Q: Can I just hire your “Proxy-Pay” service?

A: “Proxy-Pay” is a core value-add to our “accompanying” service. It must be provided in person while our guide is with you. We do not offer a stand-alone, remote proxy-payment service.