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Category: Real Client Stories

Behind every order is a story. A traveler anxious about a lost phone, or a collector eager for a China-exclusive figure. Here, we share the actual email threads and logistical challenges we solved. No scripts, just real problems and how we fixed them.

The 3 AM Email: How We Recovered Lost Tech from Hong Kong to Tokyo

The 3 AM Email: How We Recovered Lost Tech from Hong Kong to Tokyo

2025年12月28日 zerrand Real Client Stories, Shenzhen Errand Diary
When standard couriers said "No" to shipping batteries, and the client said "I'm uneasy about paying upfront," we didn't give up. This is the story of how Zerrand and a client in Tokyo built a bridge of trust t...
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Diary: The “Impossible” Shipment from Hong Kong MTR to Tokyo

Diary: The “Impossible” Shipment from Hong Kong MTR to Tokyo

2025年12月27日 zerrand Real Client Stories
Mr. Dofuku left his camera and AirPods on the HK Airport Express. Couriers quoted $200+ or refused the batteries. Here is the diary of how we retrieved them and used a traveler to hand-carry them to Tokyo.
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Errand Service

Professional cross-border errand services providing safe, fast and reliable service experience for Hong Kong, Macau and Taiwan residents.

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